Aberdeen Terminal map and plan

 

Location of Aberdeen Ferry Terminal

  • The venue is situated within the centre of the city of Aberdeen.
  • The venue is not on a road with a steep gradient.

Parking

  • This venue does not have its own car park.
  • The convenient dropoff point is located outside the main entrance

Outside Access

  • There is not level access to the service.
  • The main doors open automatically.
  • The main doors slide open
  • The main door opening is 174cm wide.
  • There is a second set of doors.
  • The second doors open manually.
  • The second doors open towards you (pull).
  • The second doors are heavy
  • The second door opening is 160cm wide.

No Level Access

  • There is a slope to access this area.
  • The slope is located in front of the entrance.
  • The slope is gradual.
  • The slope is permanent.
  • The width of the slope is 313cm.
  • There are 2 entrances into the terminal building, one at either side and details are identical for both.

Reception

  • The reception desk is 5m from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • Any passengers who require any form of assistance should enquire at the reception desk and staff will arrange for help.

Inside Access

  • There is level access.
  • This venue does /play background music.
  • The lighting levels are bright.

Other Floors

  • The floors which are accessible by stairs are Ground Floor and First Floor.
  • There are 15+ steps between floors.
  • The lighting level is bright.
  • The steps are clearly marked.
  • The steps are medium height.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The stairs lead up to the walkway which then leads to the ferry.

Lift

  • There is a lift for public use.
  • The lift is a standard lift and is located adjacent to reception.
  • The floors which are accessible by this lift are Ground Floor and First Floor.
  • The lift is 8m from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 150cm.
  • There is a mirror to aid reversing out of the lift.
  • The lift has a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lighting level in the lift is bright.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lift takes passengers from the ground floor to the walkway which then leads to the ferry.

Adapted Toilets

  • There are adapted toilets within this venue designated for public use.
  • The toilet is for the sole use of disabled people.
  • The adapted toilet is 3m from the accessible entrance.
  • The adapted toilet is located adjacent to the reception desk.
  • This is a unisex toilet.
  • A key is not required for the adapted toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the adapted toilet are 153cm x 220cm.
  • There is not a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are mirrors in the adapted toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm.
  • There is a hand dryer.
  • The hand dryer is 120cm high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is 110cm high.
  • There is a sink.
  • The sink is 74cm high.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
  • There are baby changing facilities in the adapted toilet.

Standard Toilets

Availability and Location of Standard Toilets

  • Standard toilets are available.

Access to Standard Female Toilets

  • The female toilets are located adjacent to reception.
  • The female toilets are 10m from the accessible entrance.
  • Lighting levels are low.

Access to Standard Male Toilets

  • The male toilets are located adjacent to reception.
  • The male toilets are 7m from the accessible entrance.
  • Lighting levels are bright .

Baby Change Facilities

  • Baby change facilities are not located within the standard toilet.

Additional Information

  • Registered assistance dogs are welcomed.
  • There are wheelchairs available to borrow free of charge.
  • These are only available for use between the Terminal Building and the Ferry.
  • Opening times vary depending on both seasons and sailings.
  • Passengers are advised to contact NorthLink Ferries on 0845 6000 449 for further information.
  • Please ask at reception on arrival.
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