MV Hamnavoe sailing from Scrabster to Stromness

Job Opportunities

Serco NorthLink Ferries is a dynamic organisation with a strong reputation in both passenger and freight transport operating between the Northern Isles and Mainland Scotland.

3 x Apprentice Customer Service Assistants
Shoreside, Stromness, Orkney

Through our Customer Service Apprenticeship you will undertake a fully funded 2-year Modern Apprenticeship programme for Business Administration via Orkney College.

We are looking for enthusiastic, reliable, determined and hardworking candidates. You will be a self-starter, team player and problem solver. The role will require you to work shift patterns and to provide an excellent first point of contact with customers face to face, on the phone and via email. The NorthLink experience should reflect the business` core values of quality, service and responsibility while at the same time, encouraging conversion of initial enquiries to bookings and repeat business to existing customers. Candidates must have three or more National 4s to apply for a Modern Apprenticeship. A competitive salary of £14,430 is available whilst training.

How to Apply
Applications should be submitted by sending your CV to
customerservicesdepartment@northlinkferries.co.uk quoting Customer Service Assistant, Stromness

Closing date for receipt of applications is 5pm Friday 4th August 2017.

Serco NorthLink Ferries is an Equal Opportunities Employer

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