Family and Friends discount – Terms and Conditions

  • To be eligible to participate an email address is required.
  • All Family and Friends bookings must be made via
  • Islanders nominating Family and Friends households must have a valid NorthLink Islander ID.
  • Nominators must be aged 16 years or over.
  • Nominees must live outside Orkney & Shetland.
  • Nominees must have a valid ID and password to receive the discount.
  • Previously distributed Family and friends IDs and Passwords can be used again.
  • The Family and Friends discount cannot be used in conjunction with the 10% concessions discount, the NorthLink sponsorship programme or any other concessionary schemes. If you wish to access a concessionary  discount outwith Family and Friends discount dates, please don’t log in with a Family and Friends ID.
  • The Family and Friends discount applies to passengers and their cars including people carriers, 4x4s, motorbikes, motorhomes, domestic vans and cars with caravans or trailers. Subject to available deck space.
  • Cabin accommodation is not covered by the discount.
  • Retrospectively the discount can be applied to journeys already booked but not for journeys already taken during the promotional period – to gain your discount on journeys already booked during the promotional period, please phone 0845 6000 449.
  • The period of Family and friends discounted travel runs during the stated promotional period and covers sailings detailed below:
    Hamnavoe sailings.
    Hjaltland and Hrossey sailings (excluding Friday southbound and Sunday northbound.
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