The following jobs are available in the NorthLink Ferries ports, terminals and offices.
Location: NorthLink Ferries, Stromness Ferry Terminal, Ferry Road, Stromness, Orkney, KW16 3BH Working Hours: Permanent, Full Time, 35 hours per week (Rostered shift pattern) Salary: £26,928 per annum plus benefits
Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment?
We have an exciting opportunity to join our team in based in Stromness. You’ll be part of our Customer Service team who work hard to provide a high-quality service to customers within one of Transport’s flagship contracts NorthLink Ferries. In this role of Customer Service Assistant you will be making reservations and assisting in the effective running of the department as part of a team that strive to deliver a great experience for each one of our passengers.
This position is well suited to individuals who enjoy working in a customer service role and want to be part of a program that supports your development towards a long and successful career.
Within this role you will be making customer reservations by telephone and email whilst embracing and adhering to the business’s Health, Safety and Environment Serco Policy.
The job requires a commitment to delivering excellent customer service whilst being able to follow standards and to have good organisational skills. We are looking for a good team player with a can-do attitude who takes initiative and ownership, particularly of personal development, and committed to Serco’s Values of Trust, Care, Innovation and Pride. You must be able to communicate well with the public and team members and be confident to use a phone and computer system.
What we offer:
To apply Please visit the careers page on the Serco website. The job reference number is: 304483
Location: NorthLink Ferries, Jamiesons Quay, Aberdeen, AB11 5NP Working Hours: Full Time, 35 hours per week Salary: £26,928 per annum plus benefits
Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment? Are you looking for full time flexible hours for your next role?
We have an exciting opportunity to join our fantastic team based in Aberdeen. Working in our busy Aberdeen Terminal, you’ll be part of our Customer Service team, who work hard to provide a high-quality service to customers within one of Transport’s flagship contracts NorthLink Ferries. In this role of Customer Service Assistant, you will be making reservations and assisting in the effective running of the department as part of a team that strive to deliver a great experience for each one of our passengers.
This position is well suited to individuals who enjoy working in a customer facing role and want to be part of a program that supports your development towards a long and successful career.
Within this role you will be making customer reservations by telephone, email and in person and assisting to check-in and board passengers, whilst embracing and adhering to the business’s Health, Safety and Environment Serco Policy.
To apply Please visit the careers page on the Serco website. The job reference number is: 304779
Serco NorthLink Ferries and Serco Ferries (Guernsey) Crewing Ltd is an Equal Opportunities Employer
Header image: A warm welcome when checking in photo © Copyright Stephen Mercer Productions