Forgotten Your NorthLink ID?

Have you misplaced your NorthLink Ferries ID card or e-mail? Are you struggling to remember your Islander ID, Family and Friends ID or your password?

Please fill in the form below and we will email your ID and Password to you within 24 hours *(Monday to Friday). Alternatively, to receive an instant e-mail reminder of your NorthLink ID, please visit the automated Forgotten ID page.

Please note: filling in your contact details as accurately as possible will enable us to locate your ID quicker.

When requesting a reminder of your ID, please check that emails from NorthLink Ferries do not arrive in your Junk mail folder.