Changed your address?
Have you changed your surname, your postal address, your email or your phone number? You can easily update the information associated with your NorthLink Ferries ID online!
- In order to update your information, please click on the login link.
- Type your NorthLink ID and Password into the boxes and click the log in button.
If you have forgotten your NorthLink ID or Password, please request a reminder!
- Click on the link marked Customer Details.
- You will then be able to update the information associated with your NorthLink ID.
- Once you are satisfied all your details are correct, click the Update details button.
Please note: if you encounter any difficulties logging in, and the automated Forgotten ID page does not locate your NorthLink ID, please use our NorthLink ID issues page. This service is a manual process which can take several days.
When requesting a reminder of your ID, please check that emails from NorthLink Ferries do not arrive in your Junk mail folder.