Job Opportunities

Customer Service Assistant

NorthLink Ferries, Scrabster, KW14 7UJ
Part-time temporary position.

Split shifts and weekend work involved.

What you will need to do the job:

The successful candidate will possess excellent customer service skills, be able to follow standards and have good organisational skills. You will be carrying out the check-in and boarding passengers onto their chosen sailing. It is key that you are able to communicate well with team members and the public as you will be directing passenger vehicles on and off the ferries and ensuring all cash, charge, float and till procedures are carried out in accordance with company Policy. You will be confident to use a phone and a computer system daily. 

What we offer:

  • There are a range of benefits for working at the NorthLink Ferries including a salary of £10,020 per annum, Sensible benefits that could save you money – 6% Employer Matched Pension Scheme, Life assurance, wellbeing support, wedding leave, Christmas savings scheme, etc.
  • ​You will have the opportunity to work for a well-respected brand where people development is at the heart of our culture.
  • This is an opportunity to contribute to charity events – we help and support our communities.

Apply

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HR Officer

NorthLink Ferries, Aberdeen, AB11 5NP
Full time, 37 hours
Permanent

What you will need to do the job:

First and foremost, we are looking for someone who has proven experience of working in a similar role preferably from within shipping/offshore industry. This role offers much variety and there will be challenges along the way so having great communication and Interpersonal skills is essential. You must be Computer literate and proficient in the use of Office 365. You will be a natural problem solver, analytical and a creative thinker. It goes without saying that good planning and organisation skills are imperative for this role. Finally, you will develop an understanding the business and unique Operating Environment.

What we offer:

  • There are a range of benefits for working at the NorthLink Ferries including a competitive salary between £24,000- £27,000 per annum, 25 days holiday, 6% Employer Matched Contribution Pension, Life Insurance and Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships. ​
  • We are a company passionate about Diversity and Inclusion
  • We offer flexibility with working hours as long as our business needs are met.

Apply

Please click here to be taken to our careers website