Job Opportunities
Serco NorthLink Ferries and Serco Ferries (Guernsey) Crewing Ltd
is an Equal Opportunities Employer
The following jobs are available at NorthLink Ferries. Please click on the links below for more information.
Shore Jobs
Security Officer, Aberdeen
Location: NorthLink Ferries, Aberdeen Ferry Terminal, Jamieson’s Quay, Aberdeen, AB11 5NP
Contract Type: Permanent, Full time (42 hours per week – This role has a shift pattern of 7 days on 7 days off once training is completed)
Pay Rate: £24,700 PA plus benefits
Serco are recruiting for a Security Officer to join the North Link Ferries team based in Aberdeen.
The key purpose of the role is to provide access control to the Port Facility and any vessel berthed within the port facility in accordance with the UK Department for Transport, Maritime Security Resilience Division (MSRD) Security Instructions and Operations Manual. This role will also include maintaining records of security incidents and search records and to ensure paperwork and other information is maintained for inspection. The role promotes the highest standard of customer service consistently and accurately.
Main Accountabilities:
- Monitor and maintain access control to the Serco NorthLink Ferries Port Facility.
- Record and uphold detailed records of activities and incidents.
- Review and consider development opportunities in Security provision at Aberdeen.
- Report and observe any developing security incidents within the Port Facilities.
- Baggage handling and supporting customers.
- Any other duties as required by the business.
What you’ll need to do the role:
- Excellent Customer Service skills.
- ISPS Port Facility Security familiarisation.
- Communication and Interpersonal Skills.
- SIA Licence (Preferred).
- STCW training (Preferred).
What we offer
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin attractions, mobile phone discounts, cinema discounts, leisure, and hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
To apply
Please visit the careers page on the Serco website. The job reference number is: 289617
Able Seafarer Engine
Salary: £41,000
Description
Applications are invited for the position of Able Seafarer Engine within the Serco NorthLink Ferries fleet. Applicants are reminded that you may be appointed to any vessel within the fleet.
Context/Job Purpose
The Able Seafarer Engine is responsible to the engineer officer of the watch to assist with the safe and efficient running of the ships machinery. While on board the vessel this person will ensure that all work and emergency duties are carried out in accordance with the guidelines contained in: Company Management Manual, Code of Safe Working Practice, SOLAS and MARPOL Regulations and Shipboard Oil Pollution Emergency Plan.
Duties and Responsibilities
- Keep the engine room spaces free of all dirt and debris
- Note the amount of rubbish transferred to shoreside in the appropriate place
- Maintenance and repair of all parts of the ship as required.
- Maintain the cosmetic appearance of all engine room spaces as directed by the second engineer
- Assist the engineer officers with their maintenance tasks
- Ensure correct stowage of tools and materials as appropriate
- Any other duties as directed by the Chief Engineer or Second Engineer
Essential Certification
- Able Seafarer Engine Certificate
- Engine Watch Rating Certificate
- STCW TRAINING
- ENG 1 Medical
- Personal Survival Techniques
- Fire Prevention & Fire Fighting
- Elementary First Aid
- Personal Safety and Social Responsibility
- Proficiency in Security Awareness
- Proficiency in Survival Craft and Rescue Boats
Desirable
- Advanced Fire Fighting
- Crowd Management
- COSHH
To apply for this role, please register and apply via our recruitment portal
https://northlinkferries.ankaarecruiter.com/JobSeeker/
How to apply for job vacancies using ‘my ankaa’
Closing Date for Applications: Friday 8th December 2023
Ship Security Operative
Description
Applications are invited for the position of Ship Security Operative within the Serco NorthLink Ferries fleet.
Context/Job Purpose
As a Security Operative, the candidate will work under the instruction of the Chief Officer.
Minimum Certification
- Valid ENG1 Medical
- STCW Personal Survival Techniques
- STCW Proficiency in Designated Security Duties.
Desired but not essential Certification
- STCW Fire Fighting and Fire Prevention
- STCW Elementary First Aid
- STCW Personal Safety and Social Responsibility
Duties and Responsibilities
As directed by the Chief Officer.
At Sea
- Conduct hourly security rounds.
- Monitor passenger behaviour.
- Assist passengers as required.
- When not completing other duties at the discretion of the Chief Officer, maintain a visible presence in passenger areas.
- Maintain relevant security records.
In Port
- The tending of the gangway and access as necessary.
- Assisting with passenger operations as directed by the Officer on Watch or the Chief Officer.
- Any other duties assigned to them by the Chief Officer, OOW or the Master and legitimate requests by other Officers.
- Assist with the loading of passenger vehicles and the collection of boarding cards
Benefits
- Competitive rates of pay
- 24 days (pro rata) annual leave
- Pension scheme, life assurance, wellbeing support, staff discounts
- Varied and interesting work – no day is the same at NorthLink Ferries
- Having the chance to work with and around friendly people – we have a great culture with high employee satisfaction
- The opportunity to work for a well-respected brand where people development is at the heart of our culture
Place of Work
The Security Operative may be required to work on any vessel owned, managed, or chartered by the ship owner out of the Northern Isles locations that the operator has vessels operating. The normal work pattern is two weeks on/off with annual leave.
The candidates should live within the local vicinity of our Aberdeen Port.
To apply for this role, please register and apply via our recruitment portal
https://northlinkferries.ankaarecruiter.com/JobSeeker/
How to apply for job vacancies using ‘my ankaa’
Passenger Services Assistant
Location: Aberdeen/ Orkney Vessels
Start Date: Immediate
Term: Fixed Term Contacts until October 2024
Description
A challenging and rewarding opportunity exists for a highly motivated Passenger Services Assistant within the NorthLink Ferries fleet.
Context / Job Purpose
To carry out all tasks for preparing and delivering service in all areas of the hotel department. Provide a high level of customer service at all times. Ensure the safety and wellbeing of passengers and fellow crew members.
Essential
- Valid ENG1 medical
- Personal Survival Techniques
- Elementary First Aid
- Fire Prevention & Fire Fighting
- PSSR
- Security Awareness or Designated Security Duties
- Crowd Management
- Crisis Management & Human Behaviour
Place of Work
The Passenger Services Assistant may be required to work on any vessel owned, managed or chartered by the ship owner out of the Northern Isles locations that the operator has vessels operating. The normal work pattern is two weeks on/off with annual leave. It is preferred that the successful candidate will live within the local vicinity of our operating Ports (Aberdeen, Orkney & Shetland).
To apply for this role, please register and apply via our recruitment portal
https://northlinkferries.ankaarecruiter.com/JobSeeker/
How to apply for job vacancies using ‘my ankaa’
Ad Hoc AB/EDH
Summary
Applications are invited for the position of ad hoc Able Seafarer (AB)/EDH within the Serco NorthLink Ferries fleet.
Context/Job Purpose
As an AB/EDH the candidate will work under the instruction of the BOSUN directed by the Chief Officer (Head of the Deck Department) in order to maintain the ship. There will also be duties assigned to the candidate relating to mooring and cargo operations as directed by the Master or Officer of the Watch.
Place of Work
The AB/EDH may be required to work on any vessel owned, managed or chartered by the ship owner out of the Northern Isles locations that the operator has vessels operating. Please note that this position is a temporary as and when required position.
It is preferred that Candidates live within the local vicinity of our Ports (Aberdeen, Orkney & Shetland).
To apply for this role, please register and apply via our recruitment portal
https://northlinkferries.ankaarecruiter.com/JobSeeker/
How to apply for job vacancies using ‘my ankaa’