NorthLink Ferries can be contacted by the following methods:
For reservations and booking enquiries (UK): 0845 6000 449
For reservations and booking enquiries (International and UK mobile telephones): +44 (0)1856 885500
Open between 0800 and 2000
Please ensure that you have your NorthLink (Islander, Family and Friends or Standard) ID to hand if calling to make a booking. Click here if you need an instant email reminder of your NorthLink ID and Password.
British Sign Language users can contact NorthLink Ferries using a Sign Language interpreter
For freight and livestock bookings and enquiries: 0845 6060 449
For general enquiries: firstname.lastname@example.org
For booking enquiries please send an email to: email@example.com
For enquiries concerning this website: firstname.lastname@example.org
If you are having a problem with our online booking system or app, we have compiled a list of our most frequently asked questions which may help you complete your booking!
Customer service feedback
Stromness Ferry Terminal,