MV Hamnavoe passes Hoy High Lighthouse

Contact Us

NorthLink Ferries can be contacted by the following methods:

Telephone

For reservations and booking enquiries (UK): 0845 6000 449
For reservations and booking enquiries (International and UK mobile telephones): +44 (0)1856 885500

Open between 0800 and 2000

Please ensure that you have your NorthLink (Islander, Family and Friends or Standard) ID to hand if calling to make a booking. Click here if you need an instant email reminder of your NorthLink ID and Password. 

British Sign Language users can contact NorthLink Ferries using a Sign Language interpreter

For freight and livestock bookings and enquiries: 0845 6060 449

Fax

01856 851795

Email

For general enquiries: info@northlinkferries.co.uk
For booking enquiries please send an email to: reservations@northlinkferries.co.uk
For enquiries concerning this website: webmaster@northlinkferries.co.uk

If you are having a problem with our online booking system or app, we have compiled a list of our most frequently asked questions which may help you complete your booking!

Customer service feedback

Your Name: *
Your E-mail:*
Your Feedback:

Customer Services,
NorthLink Ferries,
Stromness Ferry Terminal,
Ferry Road,
Stromness,
Orkney,
KW16 3BH

E-mail: CustomerServicesDepartment@northlinkferries.co.uk

Find out more about our Customer Feedback Procedures

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