MV Hamnavoe passes Hoy High Lighthouse

Contact Us

NorthLink Ferries can be contacted by the following methods:


For reservations and booking enquiries (UK): 0845 6000 449
For reservations and booking enquiries (International and UK mobile telephones): +44 (0)1856 885500

Open between 0800 and 2000

Please ensure that you have your NorthLink (Islander, Family and Friends or Standard) ID to hand if calling to make a booking. Click here if you need an instant email reminder of your NorthLink ID and Password. 

British Sign Language users can contact NorthLink Ferries using a Sign Language interpreter

For freight and livestock bookings and enquiries: 0845 6060 449


01856 851795


For general enquiries:
For booking enquiries please send an email to:
For enquiries concerning this website:

If you are having a problem with our online booking system or app, we have compiled a list of our most frequently asked questions which may help you complete your booking!

Customer service feedback

Your form was successfully submitted.
Your Name: *
Your E-mail:*
Your Feedback:

Customer Services,
NorthLink Ferries,
Stromness Ferry Terminal,
Ferry Road,
KW16 3BH


Find out more about our Customer Feedback Procedures

Share this page
Print this Page